New users of Apple iPhone 15  Pro Max complain about the phone overheating

Some early adopters of the Apple iPhone 15 Pro and Pro Max are complaining that the new phones get too hot during use or while charging, a potential setback for the company's flagship product.

There is a lot of discussion about it on Apple's online forums and social media networks.

Users report that the back of the phone gets hot while gaming or while making a phone call or FaceTime video chat. For some users, this issue is more noticeable when the phone is plugged in to charge.

Apple's technical support staff is working on this issue. They refer users to an old support article on how to handle an iPhone that feels too hot or too cold. The notice states that overheating may occur when using apps, charging, or setting up a new device for the first time.

The iPhone accounts for about half of Apple's revenue, and new models are closely scrutinized for any potential flaws.

Sometimes problems arise with software updates or other fixes that Apple has to address, but most of the time the concerns go away on their own.

Apple also has a rigorous testing process aimed at catching any bugs before the iPhone goes into mass production.

Devices overheating is not an uncommon occurrence, especially given the supercharged processors that power modern gadgets. The question this time is whether the heat problem persists and goes beyond what consumers think is acceptable.

The problem may be caused by or exacerbated by the iPhone setup process. When users get a new phone, re-downloading all their apps, data and photos from iCloud can be a lengthy and processor-intensive process. Some users say that they believe this issue can also be triggered by some apps running in the background like Instagram or Uber.

Several people have posted videos of them checking the phone's temperature with a thermometer. According to a post, the iPhone 15 Pro Max gets really hot easily. “I'm just browsing social media, and it's burning.

Another said the device got so hot that it could be felt in the carrying case.

But this is not a universal problem. Other iPhone 15 Pro users have said they are not experiencing this issue.